Get Help with Misdiagnosis

An advocate who will fight to get you the right diagnosis by coordinating second opinions, gathering records, and making sure your concerns are heard.

12 million

Americans experience a diagnostic error every year

You are not alone, and you do not have to figure this out by yourself. A dedicated Pinnie care advocate can help you navigate every step of the way.

What your advocate does

Specific help for your specific needs

Second Opinion Coordination

  • Identify top specialists for second and third opinions
  • Gather and transfer all medical records, imaging, and lab work
  • Schedule consultations with specialists in your insurance network
  • Prepare a comprehensive symptom timeline for new providers

Medical Record Review

  • Request complete medical records from all treating providers
  • Organize records chronologically for easier specialist review
  • Identify gaps in testing or overlooked symptoms
  • Ensure all relevant imaging and pathology are included

Patient Advocacy

  • Help you articulate your symptoms and concerns clearly to doctors
  • Ensure dismissed or overlooked complaints are documented
  • Coordinate communication between your current and new providers
  • Connect you with patient advocacy organizations if needed

Frequently Asked Questions

Common questions, honest answers

Pinnie is covered by your Medicare Advantage plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there is no extra charge to you. No hidden fees, no surprise bills.