For senior living communities
Pinnie pairs every resident with an experienced advocate who coordinates medications, appointments, and family communication. So your staff can focus on the community.
Your organization does not pay for Pinnie. Patients who qualify are covered by Traditional Medicare.
Covered by Traditional Medicare
94%
Family satisfaction goes up.
Families pick communities for the warmth. They renew because someone is on top of mom and dad. Pinnie is that someone.
How Pinnie works
Our team includes registered nurses, licensed social workers, and experienced care navigators. They handle the work around your care: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician provides clinical oversight.
Step 1
Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.
Step 2
Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.
Step 3
Your advocate handles the appointments, the prior auths, the appeals, and the calls in your care plan. Covered by Traditional Medicare.
Ready when you are
No new line item on your budget. No new tool for your team. A meaningful upgrade for every resident.
How a Pinnie advocate helps your residents
Your community provides the housing and the lifestyle. Pinnie provides the person on the phone when a resident needs one.
From our advocates
You are not a clinical facility. Your residents still have medications, specialists, and Medicare questions. Pinnie quietly handles all of it, so your staff is not pulled into things that are not really their job.
When adult children tour your community, they ask about meals and activities. What they actually worry about is whether someone is paying attention to mom and dad. Pinnie is the answer to that question.
When small things get caught early, they do not become hospital stays. When hospital stays drop, residents stay in your community longer. That is the math. Pinnie is the work that makes it happen.
Frequently asked
Your community does not pay us. Pinnie Health bills Traditional Medicare for care advocacy, the same way doctor visits are billed. Most residents pay nothing out of pocket. Some owe a deductible, copay, or coinsurance, based on their coverage. We explain expected costs to each resident before they agree to anything.
No. Pinnie handles the calls, the appointments, and the families directly. Your team gets concise updates only when something needs your attention.
Yes. We introduce ourselves clearly as a partner of your community, focused on healthcare navigation. We are not staff, and we are not pretending to be.
Pinnie serves residents with Traditional Medicare Parts A and B. Eligibility also depends on the health needs of each resident. A Pinnie physician confirms it on the first call.
Refer a resident in 30 seconds. We onboard within a day. Families feel the difference.
Covered by Traditional Medicare
