For senior living communities

A person who picks up the phone, behind every door.

Pinnie pairs every resident with a licensed advocate who handles medications, appointments, and family communication. So your staff can focus on the community.

  • Daily check-ins for residents who want them
  • Specialist scheduling and transportation
  • Family kept in the loop
  • Real-time escalations to your team

No cost to your organization. No cost to your patients.

Covered by Traditional Medicare

94%

Family satisfaction goes up.

Families pick communities for the warmth. They renew because someone is on top of mom and dad. Pinnie is that someone.

How Pinnie works

A licensed clinician who actually picks up the phone.

Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.

  1. An older woman at her kitchen table working on a laptop with a coffee mug beside her.

    Step 1

    Match

    Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.

  2. An older man in his living room laughing on a phone call.

    Step 2

    Connect

    Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.

  3. A grandmother walking on a tree-lined park path holding hands with her young granddaughter.

    Step 3

    Carry on

    Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.

Ready when you are

Make Pinnie your community amenity.

No new line item on your budget. No new tool for your team. A meaningful upgrade for every resident.

How a Pinnie advocate helps your residents

Connection, coordination, and confidence.

Your community provides the housing and the lifestyle. Pinnie provides the person on the phone when a resident needs one.

  • Daily connection

    • A regular voice for residents who live alone
    • Loneliness and isolation support
    • Gentle reminders for meals, meds, and movement
    • Companionship that complements your activities team
  • Medications and appointments

    • Medication reminders and pharmacy coordination
    • Schedule and confirm specialist visits
    • Arrange door-to-door transportation
    • Track follow-ups so nothing falls off the list
  • Family and healthcare navigation

    • A single point of contact for adult children
    • Plain-language updates after appointments
    • Help with Medicare and benefits questions
    • Fewer worried family calls to your front desk

From our advocates

How a Pinnie advocate actually helps in senior living.

The healthcare layer your community does not have.

You are not a clinical facility. Your residents still have medications, specialists, and Medicare questions. Pinnie quietly handles all of it, so your staff is not pulled into things that are not really their job.

The thing families actually want.

When adult children tour your community, they ask about meals and activities. What they actually worry about is whether someone is paying attention to mom and dad. Pinnie is the answer to that question.

Lower acuity. Longer length of stay.

When small things get caught early, they do not become hospital stays. When hospital stays drop, residents stay in your community longer. That is the math. Pinnie is the work that makes it happen.

Frequently asked

Common questions, honest answers.

Nothing. Pinnie is paid through Traditional Medicare for care advocacy. Your community does not pay us, and your residents pay nothing out of pocket.

Differentiate your community with Pinnie.

Refer a resident in 30 seconds. We onboard within a day. Families feel the difference.

Covered by Traditional Medicare