Free health navigation, by text
Find a doctor who takes Medicare. Check what's covered. Get a ride. Understand a bill. We text you back with names, numbers, and next steps.
Fill out this form
Name, DOB, state, what you need. No Medicare card required.
Send your first text
Your messaging app opens with a text already written. Tap send.
Get a real answer
Names, phone numbers, and next steps. Usually within minutes.
Pinnie Direct
Text message
I need a cardiologist near Williamsburg who takes Medicare.
Here are 3 cardiologists within 5 miles who accept Medicare and are taking new patients: 1. Dr. Joseph Adinaro, (757) 259-9540 2. Dr. William Beneke, (757) 229-1440 3. Dr. Keith Hanger, (757) 565-0600 Want the addresses too?
Yes please. Do I need a referral?
With Original Medicare, no referral is needed for a cardiologist. Addresses coming next. I'll check in tomorrow to see if you got an appointment.
Example conversation. Names and numbers are illustrative.
What we help with
We listened to hundreds of calls from older adults. Most needed ten minutes of research and a clear answer. That is what Pinnie Direct is for.
Need a cardiologist, eye doctor, or psychiatrist who accepts Medicare and is taking new patients? Text us your location and we text back names, addresses, and phone numbers.
34% of questions we get
Text us your coverage question and get a plain-language answer from CMS data. Not a link to a 400-page PDF.
27% of questions we get
Home aides, meals, caregiver support, and Medicaid waiver programs. We find your local resources and text you the numbers.
18% of questions we get
EOB explanations, billing error identification, dispute scripts, and hospital financial assistance programs. Text us and we walk you through it.
Medicaid ride programs, county paratransit, volunteer drivers. We find the right phone number for your area.
8% of questions we get
If you have Original Medicare Parts A and B, you may qualify for a dedicated care advocate at no cost. One 15-minute call to get started.
How it works
Name, date of birth, state, and a sentence about what you need. No insurance card, no Medicare number, no password.
Your messaging app opens with our number and a short greeting already typed. Tap send.
Usually within minutes. A doctor's name and phone number. A yes-or-no on coverage. The ride program for your county. Short, plain, specific.
For families and caregivers
Many of the people who text us are sons, daughters, spouses, and neighbors. You know what your parent needs. We know which county runs the ride program, which agencies take Medicaid, and what the coverage rule actually says.
What to expect
No fees, no subscriptions. We do not sell insurance or take payment from anyone we recommend.
Works through the text messaging app already on your phone. Nothing to download or remember.
You get a doctor's name, not a directory link. A program's phone number, not a pamphlet. Real answers.
The next day we ask how it went. If the first option did not work, we have more ready.
Questions and answers
Signing up takes about a minute. Your first answer usually takes a few more.
