← Pinnie Direct

Find Home Care and In-Home Help Through Medicare

Home aides, meals, caregiver support, and Medicaid waiver programs. We find your local resources and text you the numbers.

18% of questions we get are about this.

Pinnie

Pinnie Direct

Text message

  1. My mom needs someone to help her at home. She has Medicare and Medicaid. We live in Brooklyn.

  2. Good news: with both Medicare and Medicaid in New York, she may qualify for the Consumer Directed Personal Assistance Program (CDPAP), which can pay a family member to be her caregiver. Here is what to do next: 1. Call the NYC Aging Connect line: (212) 244-6469 2. Ask about CDPAP and home care through Medicaid 3. They will walk you through the application Want me to also list home care agencies in Brooklyn that accept Medicaid?

What we can help with

How it works

Three steps. No app, no login.

1

Sign up in about a minute

Name, date of birth, state, and a sentence about what you need. No insurance card, no Medicare number, no password.

2

Send your first text

Your messaging app opens with our number and a short greeting already typed. Tap send.

3

Get a specific answer

Usually within minutes. A doctor's name and phone number. A yes-or-no on coverage. The ride program for your county. Short, plain, specific.

Home Care

Common questions

Try it with your question.

About a minute to sign up. Your first answer is usually a few minutes after that.

Of the person we will be helping.

Next, your messaging app opens with these answers in a text to Pinnie Direct. You send it. Message and data rates may apply. Reply STOP to stop.

Other ways we can help

Find a Doctor

Need a cardiologist, eye doctor, or psychiatrist who accepts Medicare and is taking new patients? Text us your location and we text back names, addresses, and phone numbers.

Insurance & Benefits

Text us your coverage question and get a plain-language answer from CMS data. Not a link to a 400-page PDF.

Bill Help

EOB explanations, billing error identification, dispute scripts, and hospital financial assistance programs. Text us and we walk you through it.

Ready when you are.

Tell us a little about yourself, then send your first text. Most questions get a specific answer within minutes.