How it works
Three simple steps to having someone in your corner
No complicated forms. No confusing process. Just a straightforward path to getting the support you deserve.
Quick virtual physician visit
15 minutes
A licensed physician reviews your health needs in a short virtual visit. Your physician reviews your health needs to build your care plan. It's quick, easy, and can be done from your couch.
Get matched with your Care Advocate
Within 48 hours
Based on your health conditions and needs, we match you with a dedicated advocate who specializes in your situation. They'll reach out to introduce themselves and learn about your goals.
Receive ongoing, personalized support
Ongoing
Your advocate handles the phone calls, fights the paperwork battles, coordinates your care, and checks in regularly. We provide ongoing support based on your care plan, clinical needs, coverage and program availability.
Frequently Asked Questions
Common questions, honest answers
Pinnie is covered by Traditional Medicare, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there's no extra charge to you. No hidden fees, no surprise bills. If you have Traditional Medicare, you're eligible.