How it works
Three simple steps to having someone in your corner
No complicated forms. No confusing process. Just a straightforward path to getting the support you deserve.
Quick virtual physician visit
15 minutes
A licensed physician reviews your health needs in a short virtual visit. This is how your Medicare coverage gets activated. It's quick, easy, and can be done from your couch.
Get matched with your Care Advocate
Within 48 hours
Based on your health conditions and needs, we match you with a dedicated advocate who specializes in your situation. They'll reach out to introduce themselves and learn about your goals.
Receive ongoing, personalized support
For as long as you need
Your advocate is with you for the long haul. They handle the phone calls, fight the paperwork battles, coordinate your care, and check in regularly to make sure you're getting what you need.
Frequently Asked Questions
Common questions, honest answers
Pinnie is covered by your Medicare Advantage plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there's no extra charge to you. No hidden fees, no surprise bills. If you have Medicare Advantage, you're eligible.