Elder Care · Pinnie
Your Pinnie advocate handles the home-health benefits, coordinates the equipment, and keeps your providers in sync so you can stay where you want to be. Covered by Traditional Medicare.
Most patients pay nothing out of pocket.
Covered by Traditional Medicare
David L.
Experienced Care Navigator · 22 yrs
Specialties
Experience
David has spent twenty-two years helping older adults make sense of Medicare. He knows which home-health benefits are covered, which equipment Medicare ships without a fight, and which paperwork unlocks long-term in-home support. He handles each one start to finish.
Marcus W.
Licensed Clinical Social Worker · 16 yrs
Specialties
Experience
Marcus has spent sixteen years working with older adults and their families. He runs the calls that keep adult children informed without overwhelming the parent, and writes the long-term plan that anticipates the next stage instead of reacting to it. He is calm, careful, and trusted.
Denise H.
Geriatric Care Navigator · 20 yrs
Specialties
Experience
Denise has spent twenty years specializing in geriatric care navigation. She has built aging-in-place plans for hundreds of households, knows which home-safety modifications Medicare covers, and has guided families through every level of care from independent living to skilled nursing. She is steady and unhurried.
How Pinnie works
Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.
Step 1
Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.
Step 2
Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.
Step 3
Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.
Ready when you are
A licensed Pinnie advocate can be on your case today. Covered by Traditional Medicare.
How we help with elder care
Aging at home depends on a hundred small things going right: the right benefits, the right equipment, the right home setup, the right people in the loop. Here is exactly what your Pinnie advocate handles for you.
Stories from our patients
Member stories. Some details changed for privacy.
My mother needed a hospital bed at home and the doctor's office said it would take weeks. My advocate had it delivered in five days, fully covered.
Patricia, 77 · Cleveland, OH
I'd been doing all the calls for my dad for two years. My advocate took over. He still calls me when something matters. The rest is handled.
Daniel, 66 · Columbus, OH
When mom fell, my advocate had a home-safety assessment scheduled the next day and grab bars installed by the end of the week. Medicare paid.
Yvonne, 79 · Detroit, MI
We were told we'd need to move dad to a facility. My advocate found visiting nurse services and respite care that kept him at home another two years.
Charles, 81 · Grand Rapids, MI
Your advocate is a licensed nurse, social worker, or care navigator. Covered by Traditional Medicare.
From our advocates
Medicare covers more home-based care than most families realize: home health visits, intermittent skilled nursing, home health aides, physical and occupational therapy, durable medical equipment, and routine wellness visits. Each one has rules. Your advocate confirms eligibility, works with your physician on the order, and follows the paperwork through to delivery. The result is more care at home, paid for, with less time on the phone for you.
Aging in place fails when the home isn't set up to support it. Your advocate identifies what is needed, like grab bars, raised toilet seats, walkers, hospital beds, ramps, lifts, then handles the prescription, the prior authorization, the vendor, and the delivery. They also coordinate home-safety assessments and connect you with community programs that handle small renovations. Most of this is covered. Most families never know it.
Family caregivers and adult children often feel either left in the dark or copied on every detail. Your advocate sets up the communication that fits your household. Some clients want a weekly summary email to the kids. Others want one designated child looped in. Your advocate runs the cadence, handles the questions, and respects your privacy. The patient stays in control.
Most elder-care emergencies are slow-moving until they aren't. A pattern of falls, a slow cognitive change, a hospital stay that hints at more care needed. Your advocate watches for those patterns, runs the planning conversations early, and has the supports lined up before the next event. When something does happen, the next step is already on paper. Nobody is starting from zero on a Wednesday afternoon.
Frequently asked
Pinnie is covered by your Traditional Medicare plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there is no extra charge to you. No hidden fees, no surprise bills.
Get matched with a Pinnie advocate today.
Covered by Traditional Medicare
