For home health agencies

Between visits, we hold the line.

Pinnie pairs every patient with a licensed advocate who reinforces your plan of care, catches concerns early, and keeps families in the loop. So your nurses can focus on the visit.

  • Daily check-ins after discharge
  • Plan-of-care reinforcement
  • Real-time escalations back to you
  • A single point of contact for the family

No cost to your organization. No cost to your patients.

Covered by Traditional Medicare

24/7

Your patients are never on their own.

When a symptom shifts at 9pm on a Sunday, your patient doesn't end up in the ED by default. Their advocate picks up, triages, and loops in your team only when it matters.

How Pinnie works

A licensed clinician who actually picks up the phone.

Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.

  1. An older woman at her kitchen table working on a laptop with a coffee mug beside her.

    Step 1

    Match

    Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.

  2. An older man in his living room laughing on a phone call.

    Step 2

    Connect

    Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.

  3. A grandmother walking on a tree-lined park path holding hands with her young granddaughter.

    Step 3

    Carry on

    Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.

Ready when you are

Send your next discharge to a Pinnie advocate.

No new system for your clinicians. No cost to your agency. Better outcomes for the patient.

How a Pinnie advocate helps your patients

Real, specific help. Not a brochure.

Your team handles the clinical care. Pinnie handles everything else that keeps a patient stable at home.

  • Stabilize after discharge

    • Daily phone check-ins through the high-risk first weeks
    • Plain-language review of discharge instructions
    • Confirm follow-up appointments are scheduled and kept
    • Catch deterioration before it becomes a readmit
  • Reinforce the plan of care

    • Medication reminders and pharmacy coordination
    • Reinforce your nurse and therapist instructions
    • Coordinate transportation and durable medical equipment
    • Address food, housing, and isolation when they get in the way
  • Keep families in the loop

    • A dedicated advocate the family can call, not a hotline
    • Warning signs explained in plain language
    • Updates that build trust in your agency
    • Fewer after-hours calls back to your clinical team

From our advocates

How a Pinnie advocate actually helps in home health.

After the nurse leaves the home.

The first 72 hours after discharge are when readmissions happen. A Pinnie advocate calls the patient the same day, walks through the discharge packet in plain language, and confirms the home health visit is on the calendar. If anything looks off, they tell you before it becomes a callback.

Plan of care, every day.

Your nurses build the plan. Pinnie helps the patient live it. Daily check-ins reinforce medication timing, watch for red-flag symptoms, and make sure DME, oxygen, and transportation actually show up. When something slips, we close the loop.

The family member you wish every patient had.

A lot of your patients live alone. Pinnie is the trusted person they call when they are not sure what to do. We answer in plain language, explain what to watch for, and escalate to your team or the primary care provider when it is time. That is how avoidable hospitalizations stop happening.

Frequently asked

Common questions, honest answers.

Nothing. Pinnie is paid through Traditional Medicare for care advocacy. Your agency does not pay us, and your patient pays nothing out of pocket.

Make your next discharge a Pinnie discharge.

Refer in 30 seconds. We onboard the patient within a day. You stay informed.

Covered by Traditional Medicare