For home health agencies
Pinnie pairs every patient with a trained care advocate who reinforces your plan of care, catches concerns early, and keeps families in the loop. So your nurses can focus on the visit.
Your organization does not pay for Pinnie. Patients who qualify are covered by Traditional Medicare.
Covered by Traditional Medicare
Your patients are not on their own.
Between visits, your patient has one advocate to call during business hours about appointments, paperwork, and coverage. The advocate loops in your team when something needs your attention. For a possible medical emergency, the patient calls 911.
How Pinnie works
Our team includes registered nurses, licensed social workers, and experienced care navigators. They handle the work around your care: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician provides clinical oversight.
Step 1
Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.
Step 2
Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.
Step 3
Your advocate handles the appointments, the prior auths, the appeals, and the calls in your care plan. Covered by Traditional Medicare.
Ready when you are
No new system for your clinicians. Your agency does not pay for Pinnie. Better outcomes for the patient.
How a Pinnie advocate helps your patients
Your team handles the clinical care. Pinnie handles everything else that keeps a patient stable at home.
From our advocates
The first 72 hours after discharge are when readmissions happen. A Pinnie advocate calls the patient the same day, walks through the discharge packet in plain language, and confirms the home health visit is on the calendar. If anything looks off, they tell you before it becomes a callback.
Your nurses build the plan. Pinnie helps the patient live it. Daily check-ins reinforce medication timing, watch for red-flag symptoms, and make sure DME, oxygen, and transportation actually show up. When something slips, we close the loop.
A lot of your patients live alone. Pinnie is the trusted person they call when they are not sure what to do. We answer in plain language, explain what to watch for, and escalate to your team or the primary care provider when it is time. That is how avoidable hospitalizations stop happening.
Frequently asked
Your agency does not pay us. Pinnie Health bills Traditional Medicare for care advocacy, the same way doctor visits are billed. Most patients pay nothing out of pocket. Some owe a deductible, copay, or coinsurance, based on their coverage. We explain expected costs to each patient before they agree to anything.
No. You send us the referral by phone or email, and Pinnie takes it from there. We send your team concise updates after meaningful events and escalate only when something needs your attention.
Pinnie is non-clinical advocacy. We do not do nursing assessments, we do not change the plan of care, and we do not visit the home. We reinforce what your team does between visits and surface what you need to know.
Pinnie serves patients with Traditional Medicare Parts A and B. Eligibility also depends on the health needs of each patient. A Pinnie physician confirms it on the first call.
Refer in 30 seconds. We onboard the patient within a day. You stay informed.
Covered by Traditional Medicare
