Dementia & Alzheimer's · Pinnie
Diagnosis, in-home support, family meetings, long-term planning. Your Pinnie advocate is the same person across every stage. Covered by Traditional Medicare.
Most patients pay nothing out of pocket.
Covered by Traditional Medicare
Karen T.
Licensed Clinical Social Worker · 14 yrs
Specialties
Experience
Karen has spent fourteen years working with families navigating dementia. She helps caregivers understand what they are seeing, runs the conversations that adult siblings keep avoiding, and finds therapy and support groups that take Medicare. She is patient and direct.
Marcus W.
Licensed Clinical Social Worker · 16 yrs
Specialties
Experience
Marcus has spent sixteen years walking families through dementia, from early diagnosis to advanced stages. He knows when in-home care is enough and when it is time to talk about memory care, and he makes those conversations honest and humane.
Patricia O.
Certified Dementia Practitioner · 19 yrs
Specialties
Experience
Patricia is a certified dementia practitioner with nineteen years in memory care. She knows how to read behavioral changes, when to push for a neurology re-evaluation, and which medications, programs, and supports actually help at each stage. She has been the steady voice for hundreds of families.
How Pinnie works
Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.
Step 1
Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.
Step 2
Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.
Step 3
Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.
Ready when you are
A licensed Pinnie advocate can be on your case today. Covered by Traditional Medicare.
How we help with dementia and Alzheimer's
Dementia is not a single moment. It is a series of stages, decisions, and small adjustments. Your Pinnie advocate stays with you across all of them, so you don't have to start over each time. Here is what we handle.
Stories from our patients
Member stories. Some details changed for privacy.
Mom's diagnosis felt like a wall. My advocate broke it into the next three months: neurologist, medication, in-home help. We had a plan by Friday.
Diane, 70 · Chicago, IL
My father's behavior changed and his doctor brushed it off. My advocate insisted on a re-evaluation. New medication, totally different person. Two good years.
Anthony, 72 · Indianapolis, IN
We had to start the memory-care conversation. My advocate ran the family call, kept it from blowing up, and helped us tour three facilities the same week.
Joan, 65 · Milwaukee, WI
I was caregiving alone for my husband. My advocate set up an in-home aide three days a week, fully covered. I started sleeping again.
Marilyn, 68 · Minneapolis, MN
Your advocate is a licensed nurse, social worker, or care navigator. Covered by Traditional Medicare.
From our advocates
A dementia diagnosis comes with a stack of suggestions and very little structure. Your advocate translates the diagnosis into a plan: which specialists to see and when, which medications to start and watch, which legal and financial steps to take while the patient can still participate. The plan goes on paper, gets shared with the family, and updates as things change.
Dementia care needs change. What works at year one is rarely what works at year four. Your advocate knows the rhythm. They start with light supports such as visiting nurse check-ins and weekly aides, then add hours, layer in respite, and bring in skilled care as needed. Each step uses the Medicare and supplemental benefits you already have, before pushing toward private-pay options.
Dementia tests families. Decisions about driving, finances, where to live, and end-of-life wishes are hard for any family, harder when memory is failing, hardest when siblings disagree. Your advocate runs those conversations. They use neutral language, document the decisions, and keep the patient at the center. Hundreds of families later, this is the part that surprises caregivers most: the conversations actually go well.
The hardest call is the one to consider memory care or higher-level support. Your advocate watches for the signals: increased night wandering, falls, weight loss, caregiver collapse. When the patterns add up, your advocate brings it up, walks the family through covered options, and tours facilities with you when needed. They have done this often enough to keep it humane.
Frequently asked
Pinnie is covered by the patient's Traditional Medicare plan, the same way doctor visits are covered. Medicare pays us to help navigate care, so there is no extra charge to the patient or their family.
Get matched with a Pinnie advocate today.
Covered by Traditional Medicare
