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Cancer · Pinnie

A cancer diagnosis is a full-time job.

Treatment, scans, prior auths, second opinions, and a shifting cast of specialists. Your Pinnie advocate handles the logistics, calls the offices, and makes sure nothing slips through. Covered by Traditional Medicare.

  • Get a second opinion scheduled, fast
  • Coordinate scans, infusions, and labs
  • Prior auths and appeals, handled
  • Find financial help that fits

Most patients pay nothing out of pocket.

Get matched with an advocateOr call (929) 244-2339

Covered by Traditional Medicare

Maria V., Registered Nurse
Advocate

Maria V.

Registered Nurse · 18 yrs

Specialties

  • Cancer Care
  • Oncology Coordination
  • Treatment Planning

Experience

Maria spent twelve years on a hospital oncology floor before joining Pinnie. She knows the rhythm of a treatment week, when to call the oncologist directly, and how to read a chemo order. When you call after a scan, she stays on the phone until you both understand the next move.

David L., Experienced Care Navigator
Advocate

David L.

Experienced Care Navigator · 22 yrs

Specialties

  • Cancer Care
  • Medicare Coverage
  • Financial Assistance

Experience

David has spent twenty-two years helping older adults make sense of Medicare. He knows which chemo and radiation regimens require prior auth, which infusions Medicare covers without a fight, and which cancer-specific assistance programs are worth applying for. He handles the paperwork and the phone calls so you don't have to.

Naomi K., Oncology Nurse Navigator
Advocate

Naomi K.

Oncology Nurse Navigator · 16 yrs

Specialties

  • Cancer Care
  • Treatment Decisions
  • Survivorship

Experience

Naomi spent fifteen years as an oncology nurse navigator at a cancer center, then earned her RN-OCN certification. She has helped hundreds of patients weigh treatment options, prepare for second-opinion visits, and stay on top of the labs, scans, and follow-ups that pile up after diagnosis. She is calm in a crisis.

How Pinnie works

A licensed clinician who actually picks up the phone.

Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.

  1. An older woman at her kitchen table working on a laptop with a coffee mug beside her.

    Step 1

    Match

    Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.

  2. An older man in his living room laughing on a phone call.

    Step 2

    Connect

    Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.

  3. A grandmother walking on a tree-lined park path holding hands with her young granddaughter.

    Step 3

    Carry on

    Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.

Ready when you are

Stop fighting the system alone.

A licensed Pinnie advocate can be on your case today. Covered by Traditional Medicare.

Get matched with an advocateOr call (929) 244-2339

How we help with cancer

Real, specific help. Not a brochure.

Cancer care touches oncology, radiology, surgery, infusion, lab, billing, and a stack of insurance forms. Here is exactly what your Pinnie advocate handles for you, end to end.

  • Treatment Navigation

    • Research treatment options and clinical trials specific to your diagnosis
    • Coordinate second opinions with top oncologists in your network
    • Schedule and track all appointments across multiple specialists
    • Help you prepare questions for each oncology visit

  • Insurance & Financial Support

    • Get prior authorizations for chemo, radiation, and imaging approved faster
    • Appeal denied claims for cancer treatments and medications
    • Connect you with cancer-specific financial assistance programs
    • Review medical bills for errors and negotiate costs

  • Ongoing Care Coordination

    • Keep all your doctors informed and aligned on your treatment plan
    • Track medication schedules, side effects, and lab results
    • Arrange transportation to treatment centers
    • Connect you with support groups and survivorship resources

Stories from our patients

Pinnie has helped thousands of patients

Member stories. Some details changed for privacy.

  • My oncologist mentioned a clinical trial and I had no idea where to start. My advocate had three options and a coordinator's number by the end of the week.

    Eleanor, 66 · Brooklyn, NY

  • I got a denial letter for my PET scan two days before the appointment. My advocate appealed it and had a covered decision in 48 hours. I never missed it.

    Robert, 68 · Albany, NY

  • After surgery the bills started arriving and they didn't make sense. My advocate sat on the phone with billing for two hours and got six charges removed.

    Carmen, 70 · Buffalo, NY

  • When my chemo nurse said the next dose was delayed by an insurance hold, my advocate had it cleared by the next morning. She kept me on schedule.

    Frank, 72 · Long Island, NY

One phone call away from a real advocate.

Your advocate is a licensed nurse, social worker, or care navigator. Covered by Traditional Medicare.

Get matched with an advocateOr call (929) 244-2339

From our advocates

How a Pinnie advocate actually helps with cancer.

Coordinating treatment across multiple specialists

A cancer team usually means an oncologist, a surgeon, a radiation oncologist, and sometimes a half dozen others. Each one orders tests and schedules procedures while assuming the rest of the team is in sync. Your advocate keeps everyone aligned. Records move where they need to go. Imaging lands in the right inbox. The infusion schedule doesn't collide with the labs. Before each visit, your advocate prepares a one-page summary so you spend the appointment getting answers, not retelling your history.

Getting prior authorizations approved without delay

Chemo, targeted therapies, advanced imaging, and many surgeries require prior authorization before insurance will pay. Offices file these on autopilot, and the denial rate is high. Your advocate writes the documentation that gets the first answer right, follows up with the plan when a decision is late, and files the appeal when the answer is no. You don't sit at home wondering if your treatment is paid for. The answer arrives, and your advocate explains exactly what it means.

Navigating second opinions when you need one

Second opinions are not disloyal. They are how patients reach the best version of a plan. Your advocate identifies oncologists who treat your specific cancer at high volume, gathers your records and pathology slides, and schedules the consult inside your insurance network. Before the visit, they prepare the questions you would not think to ask. After, they help you understand what the second opinion changed, if anything, and what it means for the plan you are already on.

Reducing the financial weight

Cancer care comes with bills you do not expect: copays for every infusion, transportation to the cancer center, expensive supportive medications, surprise charges for out-of-network providers. Your advocate reviews each bill line by line. They negotiate with hospital billing, apply manufacturer copay programs to your specialty drugs, and connect you with cancer-specific assistance grants that cover transportation, lodging, and groceries during treatment. The bills will keep arriving. Your advocate makes sure the ones that do are right.

Frequently asked

Common questions, honest answers.

Pinnie is covered by your Traditional Medicare plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there is no extra charge to you. No hidden fees, no surprise bills.

You don’t have to do this alone.

Get matched with a Pinnie advocate today.

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Covered by Traditional Medicare

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