Chronic Illness · Pinnie
When you are managing a few conditions at once, the calendar runs your life. Your Pinnie advocate keeps every doctor, every refill, and every appointment in sync. Covered by Traditional Medicare.
Most patients pay nothing out of pocket.
Covered by Traditional Medicare
Maria V.
Registered Nurse · 18 yrs
Specialties
Experience
Maria has spent eighteen years working with patients juggling diabetes, heart disease, kidney function, arthritis, and more, often at the same time. She knows which combinations of medications need watching, which specialist orders take priority, and how to keep a complex chart from collapsing on itself.
David L.
Experienced Care Navigator · 22 yrs
Specialties
Experience
David has spent twenty-two years inside Medicare. He understands chronic care management billing, knows which DME a chronic patient is entitled to (and how to get it covered), and handles the prior auths that pile up when more than one specialist is in the picture. The paperwork stops at his desk.
Susan R.
Registered Nurse, CCM · 17 yrs
Specialties
Experience
Susan is a certified chronic care manager with seventeen years coordinating long-term plans for patients with multiple diagnoses. She is the kind of nurse who notices that two specialists are pulling in opposite directions and gets them on the same page before the next visit.
How Pinnie works
Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.
Step 1
Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.
Step 2
Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.
Step 3
Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.
Ready when you are
A licensed Pinnie advocate can be on your case today. Covered by Traditional Medicare.
How we help with chronic illness
Multiple chronic conditions means multiple specialists, schedules, and prescriptions, none of which talk to each other on their own. Here is exactly what your Pinnie advocate handles for you to keep it all moving.
Stories from our patients
Member stories. Some details changed for privacy.
Five doctors, four medications, and no one was talking to each other. My advocate built a single plan and now everyone is on the same page.
Bernice, 70 · Boston, MA
I kept running out of insulin between refills. My advocate set up the schedule, called the pharmacy, and now it just shows up on time. Every month.
Howard, 72 · Providence, RI
My cardiologist and my nephrologist had me on conflicting fluid recommendations. My advocate got them on a call together and the plan finally made sense.
Estelle, 74 · Tampa, FL
After three hospital admissions in a year, my advocate set up a chronic care plan with weekly check-ins. I haven't been back to the ER since.
Calvin, 67 · Miami, FL
Your advocate is a licensed nurse, social worker, or care navigator. Covered by Traditional Medicare.
From our advocates
When you have more than one chronic condition, no single specialist sees the full picture. Your advocate builds the document that does. It lists every diagnosis, every medication, every active referral, and every red flag specific to you. Each clinician on your team gets a copy, and your advocate keeps it current as things change. The plan becomes the source of truth.
Chronic illness almost always means several specialists, and they rarely communicate beyond a faxed note. Your advocate picks up that gap. They call the cardiologist's office before the nephrology visit, line up the labs that both teams need, and flag conflicting recommendations early. When you sit in front of a doctor, your advocate has already given them the context they need to make a useful decision.
Multiple conditions usually means a long medication list and a high risk of interactions, missed refills, and accidental duplicates. Your advocate keeps a master list, coordinates refills with your pharmacy, watches for new prescriptions that interact with what you already take, and looks for cheaper covered alternatives when one of your medications gets expensive. The first place a problem shows up is on your advocate's screen, not in your living room.
Most ER trips for patients with chronic illness are preventable: a missed lab, a confusing new symptom, a medication change that wasn't followed up. Your advocate checks in regularly, watches for the early warning signs, and gets you in front of the right clinician before things escalate. The goal is fewer admissions, fewer surprises, and a steadier rhythm at home. That's the work, week by week.
Frequently asked
Pinnie is covered by your Traditional Medicare plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there is no extra charge to you. No hidden fees, no surprise bills.
Get matched with a Pinnie advocate today.
Covered by Traditional Medicare
