← Pinnie Direct

Get a Ride to Your Doctor's Appointment

Medicaid ride programs, county paratransit, volunteer drivers. We find the right phone number for your area.

8% of questions we get are about this.

Pinnie

Pinnie Direct

Text message

  1. My husband does dialysis 3 times a week at 5:30 AM. I drive him but my health is getting worse. We need help with rides.

  2. I understand. Early morning dialysis rides are one of the hardest things to arrange. Here are your options: 1. If he has Medicaid: Call LogistiCare at (866) 527-9933 to set up recurring non-emergency medical transportation. They are required to cover dialysis rides. 2. Your county paratransit: Contact your local transit authority to apply for ADA paratransit service. This covers door-to-door rides for recurring medical appointments. 3. American Kidney Fund: They have a transportation grant program. Call (800) 638-8299. What state are you in? I can get you the specific numbers.

What we can help with

How it works

Three steps. No app, no login.

1

Sign up in about a minute

Name, date of birth, state, and a sentence about what you need. No insurance card, no Medicare number, no password.

2

Send your first text

Your messaging app opens with our number and a short greeting already typed. Tap send.

3

Get a specific answer

Usually within minutes. A doctor's name and phone number. A yes-or-no on coverage. The ride program for your county. Short, plain, specific.

Transportation

Common questions

Try it with your question.

About a minute to sign up. Your first answer is usually a few minutes after that.

Of the person we will be helping.

Next, your messaging app opens with these answers in a text to Pinnie Direct. You send it. Message and data rates may apply. Reply STOP to stop.

Other ways we can help

Find a Doctor

Need a cardiologist, eye doctor, or psychiatrist who accepts Medicare and is taking new patients? Text us your location and we text back names, addresses, and phone numbers.

Insurance & Benefits

Text us your coverage question and get a plain-language answer from CMS data. Not a link to a 400-page PDF.

Home Care

Home aides, meals, caregiver support, and Medicaid waiver programs. We find your local resources and text you the numbers.

Ready when you are.

Tell us a little about yourself, then send your first text. Most questions get a specific answer within minutes.