Chronic Fatigue · Pinnie
Diagnostic workups, pacing strategies, insurance fights, specialist referrals. Your Pinnie advocate carries the weight that exhausts you. Covered by Traditional Medicare.
Most patients pay nothing out of pocket.
Covered by Traditional Medicare
Maria V.
Registered Nurse · 18 yrs
Specialties
Experience
Maria has spent eighteen years working with patients on long-term chronic conditions, including ME/CFS, fibromyalgia, and post-viral syndromes. She knows that small overexertion can cost a week, and she builds care plans that respect that. She is patient and never rushes you.
Karen T.
Licensed Clinical Social Worker · 14 yrs
Specialties
Experience
Karen has spent fourteen years supporting patients with chronic illness, including the depression, anxiety, and isolation that chronic fatigue often brings. She finds therapy and support groups that work via phone and video, not just in-person, and she is the calm voice on a hard day.
Evan S.
Registered Nurse, ME/CFS Experienced · 11 yrs
Specialties
Experience
Evan is a registered nurse with eleven years of experience supporting patients with ME/CFS, long COVID, and chronic fatigue. He has built diagnostic timelines, identified the rare physicians who take these conditions seriously, and quietly advocated for patients who have been dismissed for years. He listens carefully.
How Pinnie works
Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.
Step 1
Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.
Step 2
Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.
Step 3
Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.
Ready when you are
A licensed Pinnie advocate can be on your case today. Covered by Traditional Medicare.
How we help with chronic fatigue
Chronic fatigue and ME/CFS are exhausting in part because the medical system itself takes effort to navigate. Your Pinnie advocate runs that part, so what little energy you have stays where you want it.
Stories from our patients
Member stories. Some details changed for privacy.
I'd been told it was depression for two years. My advocate found a specialist who took me seriously, and we finally have a real diagnosis and a plan.
Janet, 70 · Trenton, NJ
Phone calls were the part that wrecked my week. My advocate handles them now, calls me back when something needs my input, and I'm doing better.
Bruce, 72 · Philadelphia, PA
My specialist referral was denied twice. My advocate appealed and got it approved. The new doctor changed my whole regimen and I have better days now.
Lillian, 74 · Pittsburgh, PA
I crashed every time I tried to push through. My advocate helped me build a pacing plan with my doctor, and the crashes are smaller and less frequent.
Howard, 67 · Hartford, CT
Your advocate is a licensed nurse, social worker, or care navigator. Covered by Traditional Medicare.
From our advocates
Chronic fatigue is often diagnosed by exclusion, but only after the right workup. Your advocate organizes the testing that should have happened: thyroid, autoimmune panels, tick-borne disease, sleep evaluation, and ME/CFS-specific screening. They request the existing records, fill the gaps with the right orders, and put the results in front of a clinician who knows what to do with them.
Most general practitioners are not trained on ME/CFS or post-viral syndromes. Your advocate identifies the rheumatologists, neurologists, and infectious disease specialists who do treat these conditions and accept your insurance. When the right specialist is out of network, your advocate files the exception. The goal is to stop having visits that go nowhere.
Pacing is one of the few interventions with strong evidence in ME/CFS, but it requires honesty about what your day actually looks like. Your advocate works with you and your physician to build a plan that respects your energy envelope: scheduled rest, activity ceilings, and clear stop signs. They check in regularly to refine the plan as your baseline shifts.
Phone calls, prior auths, records transfers, and insurance appeals can wreck a week for someone with chronic fatigue. Your advocate handles all of it. They batch the work, summarize what needs your decision, and never send you on hold to figure out a billing problem. Your energy stays where you want it.
Frequently asked
Pinnie is covered by your Traditional Medicare plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there is no extra charge to you. No hidden fees, no surprise bills.
Get matched with a Pinnie advocate today.
Covered by Traditional Medicare
