Dialysis Transportation · Pinnie
Three times a week, every week. Your Pinnie advocate arranges reliable transportation, sets up backups, and coordinates your entire kidney care team. Covered by Traditional Medicare.
Most patients pay nothing out of pocket.
Covered by Traditional Medicare
David L.
Experienced Care Navigator · 22 yrs
Specialties
Experience
David has spent twenty-two years navigating Medicare and community resources. He knows which NEMT providers are reliable in your area, how to set up recurring rides that actually show up, and how to escalate when they do not. He has coordinated transportation for hundreds of dialysis patients and treats every missed ride as an emergency.
Maria V.
Registered Nurse · 18 yrs
Specialties
Experience
Maria coordinates the clinical side of kidney disease care. She tracks your dialysis labs, watches for trends your nephrologist should know about, reconciles kidney medications across all your prescribers, and helps you evaluate whether home dialysis might be right for you.
Marcus W.
Licensed Clinical Social Worker · 16 yrs
Specialties
Experience
Marcus connects dialysis patients with the American Kidney Fund, state renal programs, and financial assistance for medications and supplies. He has helped patients navigate the kidney transplant waitlist and find dialysis centers closer to home. He makes sure no one misses treatment because of a logistical gap.
3x per week
Dialysis does not wait. Your ride should not either.
dialysis patients need transportation to treatment, and missed sessions lead to hospitalizations
How Pinnie works
Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.
Step 1
Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.
Step 2
Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.
Step 3
Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.
Ready when you are
A licensed Pinnie advocate can be on your case today. Covered by Traditional Medicare.
What your advocate handles
Getting to dialysis three times a week is a full-time logistics operation. Your advocate runs it so you can focus on your health.
Stories from our patients
Member stories. Some details changed for privacy.
My ride was failing twice a week. My advocate switched me to a new NEMT provider and I have not missed a session in four months.
Reginald, 71 · Cleveland, OH
I did not know Medicare would help with transportation. My advocate set up rides three times a week. I stopped asking my daughter to take off work.
Dorothy, 74 · Detroit, MI
My advocate noticed my potassium was trending up before my nephrologist did. She called the office and got my treatment adjusted the same day.
Harold, 69 · Atlanta, GA
I wanted to try home dialysis but had no idea where to start. My advocate coordinated the evaluation, training, and supply deliveries. I dialyze at home now.
Patricia, 66 · Phoenix, AZ
Your advocate is a licensed nurse, social worker, or care navigator. Covered by Traditional Medicare.
From our advocates
Your advocate identifies the best transportation option for your situation: Medicare-covered NEMT, Medicaid transportation, volunteer driver programs, or community ride services. Rides are scheduled on a recurring basis matched to your dialysis schedule. Your advocate confirms each provider, sets up backup options, and monitors reliability. When a ride fails, the backup is already in place. Missing dialysis is not an option.
Dialysis patients see nephrologists, vascular surgeons, primary care doctors, and sometimes cardiologists and endocrinologists. Your advocate keeps everyone aligned: lab results shared, medication changes communicated, and care plans reconciled. When your nephrologist changes your EPO dose, your primary care doctor knows about it. When your vascular access needs attention, the surgeon gets scheduled immediately.
Medicare covers dialysis, but the details matter: which supplies, which medications, which equipment, and at what cost. Your advocate verifies coverage for everything, files prior auths for iron infusions and EPO, and connects you with the American Kidney Fund and state renal programs for copay assistance. Many patients qualify for help they never applied for.
If home dialysis could give you more flexibility, your advocate coordinates the evaluation with your nephrologist, arranges training sessions, sets up supply deliveries, and makes sure your home setup meets the requirements. For patients interested in transplant, your advocate helps navigate the waitlist process, gather the required testing, and stay current on requirements. These are life-changing decisions and your advocate makes sure you have the information to make them.
Common situations
Frequently asked
In many cases, yes. Medicare Advantage plans typically include non-emergency medical transportation (NEMT) as a supplemental benefit. For Traditional Medicare, your advocate can connect you with Medicaid transportation benefits, volunteer driver programs, and community ride services.
Get matched with a Pinnie advocate today.
Covered by Traditional Medicare
