End-of-Life Care · Pinnie
Hospice navigation, advance directives, family communication, comfort care. Your Pinnie advocate handles the systems so the family can focus on the time you have. Covered by Traditional Medicare.
Most patients pay nothing out of pocket.
Covered by Traditional Medicare
Marcus W.
Licensed Clinical Social Worker · 16 yrs
Specialties
Experience
Marcus has spent sixteen years walking families through end-of-life care. He has run hundreds of family meetings, helped patients articulate what they want for the time they have, and connected families with bereavement support afterward. He brings calm to a hard room.
Karen T.
Licensed Clinical Social Worker · 14 yrs
Specialties
Experience
Karen has spent fourteen years supporting families through serious illness and loss. She knows how to make space for grief that has not started yet, how to find therapists who take Medicare for caregivers, and how to keep a family together through the hardest stretch of caregiving.
Carmen L.
Hospice Registered Nurse · 22 yrs
Specialties
Experience
Carmen is a hospice RN with twenty-two years on inpatient and home hospice teams. She knows when palliative care is the right fit and when hospice is, how to manage hard symptoms at home, and how to be a steady presence for families. She does this work because it matters.
How Pinnie works
Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.
Step 1
Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.
Step 2
Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.
Step 3
Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.
Ready when you are
A licensed Pinnie advocate can be on your case today. Covered by Traditional Medicare.
How we help with end-of-life care
The last chapter of life is too important to spend on hold with insurance. Your Pinnie advocate handles the systems so you and your family can be present with each other. Here is what we cover.
Stories from our patients
Member stories. Some details changed for privacy.
We were exhausted from running the medical side. My advocate set up hospice in three days, fully covered. We finally got to be a family again.
Susan, 69 · New Haven, CT
My advocate sat with me to write my advance directives. Calmly, without rushing. Now my kids know exactly what I want.
Robert, 71 · Boston, MA
Symptom management was getting hard at home. My advocate had a hospice nurse out the same evening, adjusted the medications, and dad slept comfortably for the first time in days.
Linda, 73 · Providence, RI
After my husband passed, my advocate connected me with a bereavement group, helped with the paperwork, and called me each week. I would have been lost without her.
Helen, 75 · Tampa, FL
Your advocate is a licensed nurse, social worker, or care navigator. Covered by Traditional Medicare.
From our advocates
Hospice and palliative care are widely covered by Medicare and underused by patients who would benefit. Your advocate helps you understand the difference, walks you through the eligibility, and sets up services with a covered provider. They handle the admission paperwork, the equipment delivery, and the medication coordination. The family doesn't lose a week to logistics.
Advance directives are kinder to families when they are written down clearly. Your advocate sits with you in conversation to talk through what you want for treatment, resuscitation, and end-of-life decisions. They write up the documents in plain language, get the right signatures, and make sure copies are with your family and your medical chart. The conversation feels less heavy when someone has done it before.
Pain, nausea, breathlessness, and anxiety can be managed well at home, but only when the medications, equipment, and nursing visits are aligned. Your advocate works with the hospice team and your physicians to keep that chain working. When symptoms shift, your advocate has the right person on the line within hours, not days. The point is comfort, in real time.
End-of-life care often surfaces decades of family dynamics. Your advocate runs the conversations that hold families together: who handles what, what the patient actually wants, how to share information across the country, and how to make space for grief before it arrives. After the loss, your advocate connects you with bereavement programs and helps with the practical aftermath, from death certificates to estate paperwork referrals.
Frequently asked
Pinnie is covered by your Traditional Medicare plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care. Hospice care is also fully covered by Medicare.
Get matched with a Pinnie advocate today.
Covered by Traditional Medicare
