Disability Support · Pinnie
Equipment, accommodations, paratransit, SSDI paperwork, in-home support. Your Pinnie advocate handles the systems so you can use them. Covered by Traditional Medicare.
Most patients pay nothing out of pocket.
Covered by Traditional Medicare
David L.
Experienced Care Navigator · 22 yrs
Specialties
Experience
David has spent twenty-two years inside Medicare and disability benefits. He knows how to get equipment covered without months of back-and-forth, how to file SSDI paperwork that does not bounce back, and which assistance programs cover what Medicare does not. He stays with each request until it lands.
Priya S.
Experienced Care Navigator · 12 yrs
Specialties
Experience
Priya has spent twelve years inside insurance navigation and benefits. She handles the prior authorizations for advanced equipment, files the appeals when requests come back denied, and writes the letters that get out-of-network specialists covered. Her work makes the system listen.
Claire W.
Care Navigator, ADA Specialist · 13 yrs
Specialties
Experience
Claire has spent thirteen years specializing in disability navigation and ADA accommodations. She knows the home modifications Medicare and supplemental programs will cover, has filed hundreds of accommodation requests, and has connected patients with community programs that handle the gaps. She is patient and persistent.
How Pinnie works
Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.
Step 1
Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.
Step 2
Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.
Step 3
Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.
Ready when you are
A licensed Pinnie advocate can be on your case today. Covered by Traditional Medicare.
How we help with disability support
Disability support means navigating multiple systems that don't talk to each other: Medicare, Medicaid, SSDI, vocational rehab, ADA, community programs. Your Pinnie advocate runs them all so the support lands where it should.
Stories from our patients
Member stories. Some details changed for privacy.
I'd been waiting six months for a power wheelchair. My advocate refiled the paperwork, escalated to a supervisor, and had it approved in three weeks.
Russell, 80 · Staten Island, NY
My SSDI application got denied twice. My advocate rewrote the appeal with the right medical evidence. Approved on the third try.
Diane, 82 · Queens, NY
I needed a ramp built and assumed it was on me. My advocate found a community program that did the install for free, with a Medicare prescription.
Alfred, 76 · Yonkers, NY
Paratransit kept showing up late. My advocate worked with the agency, got me priority status, and now my rides are reliable. I make every appointment.
Patricia, 68 · Newark, NJ
Your advocate is a licensed nurse, social worker, or care navigator. Covered by Traditional Medicare.
From our advocates
Wheelchairs, walkers, hospital beds, lift chairs, ramps, communication devices. Each one has a Medicare process that depends on the right prescription, prior authorization, and vendor. Your advocate handles the chain end to end, so the equipment that actually fits you arrives at your door. When a piece fails, they handle the replacement. You don't lose a month to a faulty wheelchair.
SSDI denial rates are high on first application, partly because the paperwork is unforgiving. Your advocate writes the application or the appeal with the medical evidence that meets each criterion, coordinates supporting letters from your physicians, and tracks the case. If a hearing is needed, your advocate prepares the file. The work is detailed and it pays off.
Medical transportation is a covered benefit but the systems vary by zip code and condition. Your advocate identifies the right program for you (Medicare-covered transport, paratransit, community ride programs, volunteer driver networks), sets up the rides, and follows up when service falls short. Reliable rides make every other appointment possible, so this is foundational.
ADA accommodations, housing modifications, vocational rehab, in-home aide hours, and community day programs all require specific applications and documentation. Your advocate files them. They keep a record of what is approved, what is pending, and what needs an appeal. The result is a layered support plan instead of one program leaning on another to fill its gap.
Frequently asked
Pinnie is covered by your Traditional Medicare plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there is no extra charge to you. No hidden fees, no surprise bills.
Get matched with a Pinnie advocate today.
Covered by Traditional Medicare
