COPD · Pinnie

Breathing should not be this much paperwork.

Your Pinnie advocate handles the oxygen orders, the inhaler refills, and the pulmonary rehab so you can save your energy for things you actually want to do. Covered by Traditional Medicare.

  • Oxygen approved and delivered, no fight
  • Pulmonary rehab scheduled and covered
  • Inhalers and refills, on time
  • Flare-up plan written and ready

Most patients pay nothing out of pocket.

Covered by Traditional Medicare

Joan M., Registered Nurse, BSN
Advocate

Joan M.

Registered Nurse, BSN · 24 yrs

Specialties

  • Post-Hospital Recovery
  • Respiratory Care
  • Care Plans

Experience

Joan has spent twenty-four years in nursing, including time on respiratory and rehab floors. She knows what a stable COPD week should feel like, when symptoms warrant a same-day call to the pulmonologist, and how to keep the medications and therapy plan working together.

David L., Experienced Care Navigator
Advocate

David L.

Experienced Care Navigator · 22 yrs

Specialties

  • Oxygen Coverage
  • Durable Medical Equipment
  • Medicare Benefits

Experience

David has spent twenty-two years inside Medicare. He knows the rules for oxygen coverage in detail, including the qualifying tests, the right CPT codes, and the vendors that deliver without a fight. He handles the prescription, the prior auth, and the vendor coordination.

Tanya M., Pulmonary Registered Nurse
Advocate

Tanya M.

Pulmonary Registered Nurse · 14 yrs

Specialties

  • COPD Management
  • Pulmonary Rehab
  • Flare-Up Triage

Experience

Tanya is a pulmonary RN with fourteen years on respiratory floors and outpatient pulmonology clinics. She has helped hundreds of patients build flare-up action plans that actually work, and she calls the pulmonologist when something needs to change. She is calm in a crisis.

How Pinnie works

A licensed clinician who actually picks up the phone.

Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.

  1. An older woman at her kitchen table working on a laptop with a coffee mug beside her.

    Step 1

    Match

    Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.

  2. An older man in his living room laughing on a phone call.

    Step 2

    Connect

    Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.

  3. A grandmother walking on a tree-lined park path holding hands with her young granddaughter.

    Step 3

    Carry on

    Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.

Ready when you are

Stop fighting the system alone.

A licensed Pinnie advocate can be on your case today. Covered by Traditional Medicare.

How we help with COPD

Real, specific help. Not a brochure.

COPD care is part medication, part equipment, part early detection. Your Pinnie advocate handles the equipment chain, the medication schedule, and the early warning system so the bad days are fewer and shorter.

  • Pulmonary Care Coordination

    • Find pulmonologists who specialize in COPD management
    • Coordinate pulmonary function testing and imaging
    • Set up and manage pulmonary rehabilitation programs
    • Create action plans for COPD flare-ups with your doctor
  • Equipment & Medication Support

    • Arrange oxygen equipment and supplies covered by Medicare
    • Coordinate inhaler prescriptions and nebulizer treatments
    • Ensure you have rescue inhalers and know when to use them
    • Track medication schedules and coordinate pharmacy deliveries
  • Lifestyle & Emergency Planning

    • Connect you with smoking cessation programs if applicable
    • Help you create a COPD emergency action plan
    • Arrange home health visits for respiratory monitoring
    • Coordinate flu and pneumonia vaccinations to prevent complications

Stories from our patients

Pinnie has helped thousands of patients

Member stories. Some details changed for privacy.

  • Medicare denied my oxygen. My advocate got the right test ordered, refiled the claim, and had a unit at my house in two weeks.

    Catherine, 73 · Long Island, NY

  • Pulmonary rehab changed my life and I had no idea Medicare paid for it. My advocate found a program five minutes from my apartment and got it approved.

    Lawrence, 75 · Rochester, NY

  • When I felt a flare-up starting, my advocate had me on the phone with the pulmonologist the same morning. New prescription, no ER visit.

    Mildred, 65 · Syracuse, NY

  • My inhalers cost a fortune at one pharmacy. My advocate moved my prescription to a covered alternative. Same medication, fraction of the price.

    Eugene, 78 · Westchester, NY

One phone call away from a real advocate.

Your advocate is a licensed nurse, social worker, or care navigator. Covered by Traditional Medicare.

From our advocates

How a Pinnie advocate actually helps with COPD.

Getting oxygen and equipment delivered without a fight

Oxygen and nebulizers are heavily regulated by Medicare, with strict rules about qualifying tests and documentation. Most denials come from missing paperwork, not actual ineligibility. Your advocate makes sure the qualifying test is ordered, the order is written correctly, the prior auth is approved, and the vendor delivers on time. They also handle replacements when equipment fails.

Building a flare-up plan you can actually use

A COPD action plan is only useful when it tells you what to do at the moment a symptom changes. Your advocate sits with you and your pulmonologist to build a plan that lists the specific symptoms that trigger which response: rescue inhaler, oral steroids, antibiotics, or a same-day visit. Then they write it down, tape it to the fridge, and check on it every visit.

Keeping pulmonary rehab on rails

Pulmonary rehab is one of the most underused covered benefits for COPD patients. Your advocate gets the order written, the prior auth approved, and a covered program scheduled at a location that works for you. When insurance moves to cap visits, your advocate has documentation ready and files the appeal before the program ends. The benefit stays available.

Watching the medication and refill chain

COPD medications are expensive and easy to miss. Your advocate keeps a master list, coordinates refills with your pharmacy, and watches for cheaper covered alternatives. When a new specialist adds a medication, your advocate checks for interactions and confirms the dose makes sense. The pharmacy stops being your second job.

Frequently asked

Common questions, honest answers.

Pinnie is covered by your Traditional Medicare plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there is no extra charge to you. No hidden fees, no surprise bills.

You don’t have to do this alone.

Get matched with a Pinnie advocate today.

Covered by Traditional Medicare

Get matched